Human nature being what it is, when a business person spots an anomaly in their figures, they'll want to drill into the issue to find out what happened so they can take action. Today, interactive dashboards provide these capabilities. But, many of the tools being used to create interactive dashboards suffer from these common failings:
Takes too long to create dashboards: Successful BI projects adopt a user-centric approach which starts with requirements gathering, before building a prototype, showing it to end-users in a workshop to solicit feedback, implementing their changes, then hosting another workshop to collect further feedback as the project team iterate towards the ideal solution.But business users are busy and implementing their feedback takes time, so keeping their attention and scheduling time for future workshops can be tricky. And, when users are spread across several locations, these issues are compounded - and that's all before you consider the extra effort required to support tablet devices and the desktop.
Too inflexible for real-world business use: Many dashboard tools which demo well, soon run out of steam in the real-world. Layout may be limited to a template grid system; drill may be implemented in isolation where drilling one component does not drill any of the others; pivoting, which is essential for providing business users with wider context, if available at all, may only be implemented at the individual component level, rather than being shared across components; custom workflows, which are critical for widespread adoption, are either not supported or require programming effort.
Poor performance on mobile devices: Many BI tools work like web-sites, where all processing takes place on the server, the user's device is largely limited to displaying results and every interaction with the dashboard requires a round-trip back to the server to fetch more data. In the mobile world where users often encounter slow networks with high latency, this means hideously slow response times and a disjointed, frustrating experience. Then, when users need offline access, this capability is either not available, or requires users to second-guess the parts of their dashboard they will want to view offline by bookmarking them in advance. This is crazy when offline access is such a crucial part of mobile BI usability.
DecisionPoint™ helps you quickly create the type of modern interactive reports, dashboards, and BI applications that today's businesss user needs to get answers to critical business questions.