Do your store managers spend many hours sorting through multiple reports generated by several different systems to gather the information they need to understand how their part of the business is performing?
If so, are they frustrated that they lack easy access to up-to-date information about sales trends, staff performance, stock availability, lead times and perfect order rate?
Does this create inconsistencies in the way outlets are managed? Are your stores operating as effectively and efficiently as they could be?
If your store managers don't have access to the information they need, it's hard for them to perform at the level your organization needs and expects from them.
When the time taken to collate data for reporting eats into a manager's day it takes them away from the shop floor and from managing their team, which is where they should be focusing their time. What they need is fast access to information that answers their key questions so they can get on with their day job.
Where each manager collates their own information there is little consistency across stores, making it hard to benchmark performance and leading to confusion and inconsistent decisions. What they need is an "information app" that provides a consistent way of managing the business, where each manager sees critical information about their part of the business and how they are performing relative to their peers.
Over-reliance on head office
When managers have to go back to head office to get answers to their follow-up questions it creates a time lag and breeds further frustration. What they need is access to information that provides answers to immediate and follow-up questions - without requiring training.
With DecisionPoint™, non-programmers can quickly create information apps that are optimized for store managers in remote locations, ensuring they have their finger on the pulse and can adapt quickly to address new challenges facing your business.